Sometimes it's good to have a loud voice. My colleague over at O'Reilly relates that AT&T spent an hour with him on the phone, getting all the problems with his iPhone straightened out. But as he also mentions, this help isn't available to just anyone. It's designed to "fix problems that people on the Internet were having," i.e., bloggers.
Personally, I won't touch the iPhone. I'd rather have the OpenMoko phone, which uses open source — that is to say, infinitely clever — software and isn't locked to AT&T's network.
Topics: · apple · telecommunications
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