Those quotes in the title are from an internal Microsoft email, produced in evidence during a class-action lawsuit against Microsoft.
"I believe we are going to be misleading customers with the Capable program," Allchin wrote in an e-mail to a group of Microsoft product executives. PC makers "will say a machine is Capable and customers will believe that it will run all the core Vista features," wrote Allchin, in the April, 2006 message.As I said in the book, Microsoft's technology model is to oppose innovation instead of supporting innovation. As a direct consequence, Microsoft constantly finds itself pushed to the edge — or over the edge — of ethical behavior in order to resist the forces of technological progress.
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